About us
We wanted a good chair. So we built the business.
ErgoLabVN started from a simple observation: premium ergonomic chairs exist in HCMC, but the only honest way to get one is to pay full retail. We think there's a better way.
The story
How ErgoLabVN started
The idea came from a simple frustration. We were looking for proper ergonomic chairs for our own workspace in Ho Chi Minh City. A new Steelcase or Herman Miller from an authorized dealer runs ₫20–33 million. That's a real number — three to five months of rent for a lot of people.
At the same time, we kept seeing decent used chairs disappear from corporate offices — offices upgrading, offices downsizing, coworking spaces turning over inventory. The supply was there. The problem was no one was doing the work to properly inspect, restore, and certify them.
So we started doing it ourselves. We sourced a batch of Steelcase Think chairs from a HCMC office, took them apart, cleaned them properly, replaced what needed replacing, and tested every adjustment. The result was a chair that felt — and performed — like new.
"If we're going to sell a refurbished chair with a warranty, it has to be a chair we'd buy ourselves."
Vietnam's import regulations on used furniture mean there's no foreign refurbisher that can undercut the local market. That gives us a real, structural advantage — and a real obligation to do this right.
We're starting small and intentional. Right now we have certified chairs inspected, serviced, and ready to go. We're sourcing more. Every chair we sell comes with a 12-month warranty and free delivery within HCMC.
This is a business built on the premise that good work chairs shouldn't require a luxury budget — and that a properly serviced, certified chair performs better than most people expect.
Certified chairs available right now. More arriving in the coming months.
Why HCMC
The supply is already here
Corporate offices upgrade their furniture. Coworking spaces turn over. Startups expand and consolidate. HCMC is a city with a constant stream of quality used furniture — it just needed someone to do the work of certifying it properly.
Why Steelcase & Herman Miller
Because they're worth refurbishing
These chairs are engineered to last 15–20 years with proper maintenance. The mechanisms, the mesh, the frames — they hold up. That's the whole premise of the business: buy something built to last, restore it properly, and sell it at a price that makes sense.
How we work
Our refurbishment process
We don't clean and flip. Every chair goes through a documented process before it carries the ErgoLabVN certification.
Sourcing
We source direct from corporate offices, tech companies, and workspace liquidations in HCMC. We know what model it is, how old it is, and where it came from before we buy it.
Intake inspection
Before any work begins, we do a full assessment: frame integrity, mechanism function, cylinder condition, mesh and upholstery. Chairs that don't pass intake don't enter the pipeline.
Full disassembly
We take apart every chair completely. Back, seat, tilt mechanism, gas cylinder, five-star base, casters — all removed and treated individually.
Deep clean
Every surface is cleaned and sanitized — mesh, fabric, plastic, and metal. Casters are cleaned individually. We use the same standard we'd want for ourselves.
Parts replacement
Any worn or compromised part — gas cylinder, armrest pads, glides, tilt mechanism — is replaced before the chair moves forward. We don't certify chairs with tired parts.
Function certification
Final check: every adjustment is tested and confirmed. Lumbar depth and height, seat height range, tilt tension, armrest positions — all verified before the chair is listed for sale.
Our commitment
The 12-month warranty
Every ErgoLabVN chair carries a 12-month warranty from the date of delivery. Here's what that means in practice.
Mechanical parts covered
Gas cylinder, tilt mechanism, armrest adjustments, and all other mechanical components are covered for 12 months.
We fix or replace
If something stops working within the warranty period, we'll repair it or replace the part. No arguments, no fees.
Free pickup & redelivery
Warranty claims include free pickup from and redelivery to your location within HCMC. No hidden logistics costs.
Direct contact
Warranty claims go directly to us via Zalo or WhatsApp. You talk to the people who certified the chair, not a support queue.
What we stand for
How we run this business
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Honesty
We describe every chair accurately. If there's a cosmetic scratch, we say so. We don't dress up photos.
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Transparency
We publish our process, our pricing logic, and what the warranty actually covers. No fine print.
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Quality over volume
We'd rather certify 15 chairs we're proud of than move 50 we're not sure about.
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Local first
We source locally, sell locally, and deliver locally. This business is built on the supply that's already in HCMC.
Come see a chair in person.
We're happy to arrange a viewing before you buy. Message us to set something up — we're based in Ho Chi Minh City.